I wrote a post on Chess and the Art of Enterprise Architecture about ways to look at self-service from an architectural perspective: "I, Robot" – there is no such thing as 'Customer Self-Service'. In it, I argue that saying that…
Category: Enterprise Architecture
“I, Robot” – there is no such thing as ‘Customer Self-Service’
Recently, Samuel Holcman published the short Outside-In vs. Inside-Out in Enterprise Architecture document and announced it on LinkedIn. The issue he raises is that the clients of organisations more and more seem to become the ones that perform the organisation's processes (e.g. self-service),…
Read More “I, Robot” – there is no such thing as ‘Customer Self-Service’
Free excerpt of Chess and the Art of Enterprise Architecture available
I've made a free excerpt of Chess and the Art of Enterprise Architecture available. It contains the Prologue Loosely Coupled Spaghetti, and the Table of Contents. Please go the the home page of the book.
The Book is available
Just a short note today that the book Chess and the Art of Enterprise Architecture is available as a paperback and will over the coming weeks appear on Amazon and other online traders of physical books such as Barnes &…
Low-hanging Cloud
(Sorry, long story. It will return in an appendix in Chess and the Art of Enterprise Architecture. It's not related to that book's main message, it is just an 'illustration' used in the book, which I thought would be nice for…
New Enterprise Architecture Column: On Slippery Ice
Principles and guidelines are not architecture, and if your main product is principles and guidelines, you’re not an architect.
New Enterprise Architecture Column: On Slippery Ice
Principles and guidelines are not architecture, and if your main product is principles and guidelines, you’re not an architect.
New Book, new blog
The site for the next book "Chess and the Art of Enterprise Architecture" has gone live. It will take some time still before the book is available, but I will already start blogging a bit about the subject. A welcome…
Welcome
Who needs another blog if the one you have is already reasonably successful? Well, I do. That is because that other blog is about the ArchiMate enterprise architecture modelling language and this one is about enterprise architecture in general. And…
#ArchiMate is overrated (and underrated)
In every field of inquiry, it is true that all things should be made as simple as possible – but no simpler — often attributed to Albert Einstein but coined that way by journalist Sydney. J.Harris in 1964. I’m going…
R&A IT Strategy & Architecture 