Chatbots. Ze zijn overal tegenwoordig. En ze zijn vaak frustrerend slecht, niet meer dan een te nemen horde op weg naar een mens. Waarom zijn ze zo slecht? Misschien omdat de kern techniek van 30 jaar geleden is?
Category: Enterprise Architecture
Chatbots: a scourge of humankind
Chatbots. They're everywhere these days. They're also frustratingly poor, often just a hurdle to take to get to a human agent. Why are they so poor? Maybe because the core is technology from 30 years ago?
A tipping point in the information revolution
Because of the sheer volume of IT in the world, the behaviour of IT itself is becoming more and more an 'independent' factor, and we humans are adapting to it. Digital enterprise, digital transformation, Agile and DevOps are all illustrations of this tipping pont in the information revolution.
Blame the mathematicians!
Long ago, when computing started the ones starting it were mathematicians. This was logical as the machines were machines executing logic, the mathematician's bread and butter. This has led to a few side-effects that make it harder to manage IT well.
Join me at the Enterprise Architecture Conference Europe 2019 in London on 21 October 2019
On Oct 21, I will be giving (at Enterprise Architecture Conference Europe 2019 in London) a half-day workshop titled "Setting up Effective Architecture Governance Without a Formal EA Framework". Come join me (during possibly the last frantic days before Brexit)…
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John A. Zachman: Agile at 82 (85)
John Zachman is often called 'the father of Enterprise Architecture'. Some will characterise his work as irrelevant and John a dinosaur. But he is surprisingly agile, in more ways than one.
Lifecycle Management – Let the Sunshine in
Standardisation/rationalisation is a tool and a wish of many enterprise and it architects, focused as they are on simplification of the complex. But while superficially you can be very standardised, lifecycle events of all the parts can still turn the landscape into a 'hard problem'. Managing lifecycles is something organisations wrestle with because of the complexities. A model to manage lifecycles of items in your landscape — called Sunshine Lifecycle Management — is described.
“Architecture in an Age of Agile” is online
I've (finally!) posted the narrated presentation of a slightly adapted version of my keynote at the Enterprise Architecture Conference Europe 2018: "Architecture in an Age of Agile". Both Architecture and Agile are important aspects of maximising your success in digital…
To be and not to be — is that the answer?
If you believe much of the reporting done on quantum computing, it is around the corner. We look at how quantum computing works and how realistic it is that it will be available any time soon. With a small appendix on the continuum hypothesis.
Prioritising Architecture and Debt with “Dado’s Diagram”
The previous blog post introduced a way to use WSJF (Weighted Shortest Job First) in Architecture prioritisation settings. That approach does have something missing which my colleague Henk Dado's approach to prioritising the fixing of debt has: a way to…
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R&A IT Strategy & Architecture 